Cookie Policy

This Cookie Policy explains how ZINETEX LLC uses cookies and similar tracking technologies when you visit our website. By continuing to use our website, you consent to our use of cookies as described here.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain until they expire or you delete them).

2. Types of Cookies We Use

Strictly Necessary: Essential for the website to function — authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled.

Functional: Remember your preferences, language settings, and UI customizations for an enhanced experience.

Analytics: Help us understand how visitors use our website (Google Analytics, Hotjar, first-party analytics). Used to improve performance and UX.

Marketing: With your consent, used to deliver relevant ads on third-party platforms and measure campaign effectiveness.

3. Third-Party Cookies

Some cookies are set by third-party services including Google (Analytics and Ads), LinkedIn, Meta/Facebook, Intercom (support chat), and Stripe (payments). These third parties have their own privacy policies.

4. Managing Cookies

You can control cookies via: our cookie banner (shown on first visit); your browser settings (most allow refusal or deletion); or the Google Analytics opt-out tool at tools.google.com/dlpage/gaoptout. Disabling certain cookies may affect website functionality.

5. Retention Periods

Session cookies: deleted when you close your browser. Authentication cookies: up to 30 days. Analytics cookies: up to 24 months. Marketing cookies: up to 12 months.

6. Contact